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RoleNameContact information
Coordinator

PKI

App

Definitions:

WhatDescription
Switchover


Before the ceremony:

StepDescriptionResponsibleTaskDeadlineStatusDocuments and notes
1) BITS ApprovalThe respective TSP or Bank will require BITS approval for the following move or merger before ordering an RA ceremony.

TSP or Bank


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2) Set up internal routines

The respective TSP or Bank will require to have in place internal routines for move or merger of RA's.

TSP or Bank

Decide the following:

  • How to deal with the OTP tokens
  • End user impact
  • Information to end users
  • How to deal with logs and how/who to archive (admin logs for certificates)

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titlePlanning

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colourYellow
titleIn progress

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3) Formal order to Vipps

The respective TSP or Bank have to create and send a formal order to Vipps as an electronically signed document, signed by TSP or Bank.

TSP or Bank

This order should contain:

  • The purpose of the move or merger of the mention RA
  • Detailed move or merger from and to what CA
  • Approval from Bits (from step 1)

Sign it electronically and send it by email to marita.gustavsen@vipps.no with cc lise.aas@vipps.no and lam.van.ngo@vipps.no


Status
titlePlanning

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colourYellow
titleIn progress

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colourGreen
titlecompleted


4) Send order forms to Vipps

The respective TSP or Bank have to fill out required order forms and send it to Vipps signed before or during the RA ceremony.

A copy must be sent before the RA ceremony.

TSP or Bank

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titlePlanning

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titleIn progress

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titlecompleted

Order form templates can be found here: Order forms and information
5) Make sure that the prerequisites are in order

Primary CAO token "Dongle" is normally stored in a safe at the respective TSP (CA responsible).

The respective Key Custodian for the TSP is responsible to carry and bring the RA XML request and the Primary CAO token "dongle" to the RA ceremony.

Key custodian for TSP
  • Create an RA XML request on the TSP system, for example through HAT tool.
  • Make sure that the USB stick is new and unused
  • Make sure that the Key Custodian have approved identification such as a passport or driver license (if the Key Custodian is a non-Norwegian citizen, they must bring their passport)

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titlePlanning

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colourYellow
titleIn progress

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titlecompleted


6) RA ceremony coordination

Vipps will ensure that everything is in place and coordinate the ceremony and switchover with all stakeholders.

Vipps

Check that the following is in place:

  •  BITS approval - If not provided by the TSP or Bank, contact BITS and verify
  •  Formal order received
  •  Signed order forms
    •  Signed - Naming of RA (Required)
    •  Signed - Revoke RA XML Request (Optional)
  •  TSPs Primary CAO token
  •  TSPs/Bank RA XML Request

If all is in place, all stakeholders align and agree on date and time for the following:

  •  1. RA ceremony
  •  2. Activation of New RA XML Sign Certificate
  •  3. Switchover 
  •  4. Revoke RA XML (Optional)

Normally step 2, 3 and 4 happens within the same 24h.


Status
titlePlanning

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colourYellow
titleIn progress

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colourGreen
titlecompleted


7) Invitations

Vipps will send out an meeting invite for the ceremony and the switchover.

Vipps

Create and send out the invitation to all stakeholders.

The invitation should contain, but not limited to:

  • Purpose and description
  • Date
  • Time
  • Duration
  • Virtual Meeting Link or Address
  • Attendees and contact points
  • Information on what to bring

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titlePlanning

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colourYellow
titleIn progress

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titlecompleted


...

StepDescriptionResponsibleTaskDeadlineStatusDocuments and notes
8) Pre RA ceremony checkVipps will greet the participants and check that all is OK for moving on with the ceremony.

Vipps

  • Key Custodian ID check
  • USB virus scan is done manually before High secure room (USB stick that contains the RA XML Sign request)
  • All required documentation is in place
    • Note that RA naming order forms are to be stored in the BankID High secure room. When the documentation is signed electronically, a copy of the document are to be stored
  • All necessary resources are in place
    • Key Custodian
    • PKI
    • App

Status
titlePlanning

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colourYellow
titleIn progress

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colourGreen
titlecompleted


9) Perform RA ceremony

Vipps is to perform the RA ceremony

Vipps

Issue New RA XML/SSL certificate(s) on New CA


Status
titlePlanning

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colourYellow
titleIn progress

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titlecompleted


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StepDescriptionResponsibleTaskDeadlineStatusDocuments and notes
10) Request activation

TSP/Bank need to send a request to Vipps

TSP and Bank

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titlePlanning

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titleIn progress

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titlecompleted

Mal for bestillingen vil bli laget
11) Activation

Vipps is to activate the new certificates.

This is normally done during the same day as the Switchover.

Vipps

Activate the new RA XML Sign certificate(s) in BankID COI.

Performed by AO with PKI involved.


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titlePlanning

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titleIn progress

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titlecompleted


12) Switchover

Plan and implement the switchover.This is normally done at midnight 00:00.

TSP, Bank and Vipps
  1. TSP/Bank: Send an order Write a request for switchover issuing CA in BankID COI from old to New CA. Include the time wanted for this. Send by email to marita.gustavsen@vipps.no with cc lise.aas@vipps.no and lam.van.ngo@vipps.no
  2. Vipps:
    1. Do the switchover
    2. Inform Those who perform the switchover will inform the TSP/Bank by phone when it has been done
  3. TSP/Bank: Run test case sets to verify
    1. TSP/Bank: If successful, move to the next step
    2. Vipps: If unsuccessful, investigate and resolve then move to next step
    3. Vipps: if unsuccessful, not possible to fix, do a rollback
  4. (optional. If not done, the certificate will be active on the old CA until it expires) Bank/TSP: Send an order for revoke of old RA XML Sign certificate in BankID COI by email to marita.gustavsen@vipps.no with cc lise.aas@vipps.no and lam.van.ngo@vipps.no
  5. (optional) Vipps: Revoke the old certificate

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titlePlanning

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colourYellow
titleIn progress

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titlecompleted

Mal for bestillingen vil bli laget

Skjema for revokering legges her

13) Renewals 

Renewals of end users, merchants etc.

As decided in step 2.

TSP and Bank
  1. Bank renew end user BankID certificates
  2. Bank asks merchants to renew merchant BankID's using HAT
  3. Possible change of OTP Service by adding new and then removing old for each Banklagret BankID

Status
titlePlanning

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colourYellow
titleIn progress

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colourGreen
titlecompleted

Input fra Knut Erik?