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TSP/Bank need to send a request to Vipps

• Write a request for activation of New RA XML Sign certificate(s) in BankID COI.
• The request needs to contain the following:
  • Time for the activation
  • Which originator(s) to activate
  • Which CA it concerns
• Send it by email to marita.gustavsen@bidbax.no with cc lise.aas@bidbax.no and lam.van.ngo@bidbax.no

Vipps will coordinate with the required resources.

If not already set, agree on the date and time for:

•  1. Activation of New RA XML Sign Certificate
•  2. Switchover 
•  3. Revoke RA XML (Optional)

Normally happens within the same 24h.

Vipps is to activate the new certificates.

This is normally done during the same day as the Switchover.

Activate the new RA XML Sign certificate(s) in BankID COI.

Performed by AO with PKI involved.

TSP/Bank needs to check that the new activated certificate is working towards ODS. 

Check that the new certificate have access to display the existing certificates on the old CA.

Plan and implement the switchover and revoke.

1. TSP/Bank: Write a request for switchover issuing CA in BankID COI from old to New CA. Include the time wanted for this. Send by email to marita.gustavsen@bidbax.no with cc lise.aas@bidbax.no and lam.van.ngo@bidbax.no
2. Vipps:
   1. Do the switchover
   2. Those who perform the switchover will inform the TSP/Bank by phone when it has been done
3. TSP/Bank: Run test case sets to verify
   1. TSP/Bank: If successful, move to the next step
   2. Vipps: If unsuccessful, investigate and resolve then move to next step
   3. Vipps: if unsuccessful, not possible to fix, do a rollback
      • Bank/TSP: When rollback is done, run test case sets to verify
4. (optional. If not done, the certificate will be active on the old CA until it expires) Bank/TSP: Send an order for revoke of old RA XML Sign certificate in BankID COI by email to marita.gustavsen@bidbax.no with cc lise.aas@bidbax.no and lam.van.ngo@bidbax.no
5. (optional) Vipps: Revoke the old certificate

Order form templates can be found here: Misc forms for BankID Support

Renewals of end users, merchants etc.

As decided in step 1.

1. Bank renew end user BankID certificates
2. Bank asks merchants to renew merchant BankID's using HAT
3. Possible change of OTP Service by adding a new and then removing the old

This is best done outside of peak hours to reduce the risk of latencies.