This document contains an overview of possible BankID error codes that may be display to end-users and/or is made available to merchants in their integration of BankID. The document is intended for the development and support organizations of banks and merchants to help dealing with customer incidents.
Note that a separate document [BSEC] provides an overview of error codes for supplementary BankID services.
Note further that error dialogues in the BankID Client, including those that contain display of error codes from this document, are described in the User Dialog Definitions for the netcentric client: [WEBUDD].
Lastly, in [BIKI], all known issues with the BankID solution are listed. This information is also available online at https://www.bankid.no/bedrift/utvikler/Kjente-feil-og-mangler--Known-issues/

Target audience

The target group of this document is customer support services at Banks/Merchants and developers integrating an application with BankID.

Acronyms

Acronym	Description
COI	Common Operational Infrastructure (a.k.a. FOI in Norwegian).
CORS	Cross-Origin-Resource-Sharing
HA	Norwegian for "HAVE" – something the user possesses which is used as a factor during a two-factor authentication. The legacy term "OTP" is replaced with "HA1". Second generation HAVE-factors are termed "HA2".
HAT	HSM Activation Tool, see HSM.
HSM	Hardware Security Module
ODS	Order Distribution System
OTP	One-Time Password, see also HA above.
SDM	Session Data Manager (a COI component handling initSession() request from Merchant)
VA	Validation Authority
XHR	Asynchronous HTTP Request

Referenced documents

Document Type	Name	Reference
Interface	BankID Interface Description, C Server	[ICSRV]
Interface	BankID Interface Description, Java Server	[IJSRV]
Interface	BankID Services Interface Description	[BSID]
User Dialog Description	BankID User Dialog Description Banklagret - Web-client	[ WEBUDD]
User Dialog Description	BankID User Interface BankID on Mobile	[ NUDD-M]
Error Codes	BankID Services Error Codes	[ BSEC]
Known issues	BankID Known Issues	[ BIKI]

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