1. At startup the loading page dialog is presented.
2. N01 is the second dialog in the payment flow, and is where the user enters the User-ID.
3. The user opens the menu and chooses "Cancel payment". The Cn01 dialog is displayed, asking the user to confirm the cancellation of the payment process. Confirming the cancellation terminates the client.
4. Selecting the "Back" button in Cn01 returns the user to the previous dialog.
5. The user entered a User-ID with less than 11 digits, and the E22_n dialog is displayed.
6. The user entered a User-ID and pressed the call-to-action button. The last used HA service will be used, unless in one of the following situations:
   1. If the user has a new HA service that is never used, a HA List will be presented.
   2. If user has both a PersonBankID and an EmployeeBankID – the user must select which BankID Type and a related HA service to be used in order to continue.
   3. If HA2 is selected, the dialog N07_ha will be displayed until the user interaction with the mobile device is finished.
   4. If BIM HA is selected and the user only has one BIM HA service, pressing the call-to-action button will cause the dialog N07 to be displayed until the user interaction with the mobile device is finished. The user can go back to choose another HA service (9).
   5. If BIM HA is selected and the user has multiple BIM HA services, the user will be prompted to enter his mobile phone number before the N07 dialog is displayed, until the user interaction with the mobile device is finished.
7. If the end user has more than one HA service available and at least one of those have not been used, a HA List is provided to the user to choose from. The list is sorted:
   1. New HA service(s) are first in list
   2. HA service in user profile is second in list
   3. The rest of the HA service(s) are ordered by last used
8. The user has selected a HA service in the list.
   1. If HA2 is selected, the dialog N07_ha will be displayed until the user interaction with the mobile device is finished.
   2. If BIM HA is selected and the user only has one BIM HA service, pressing the call-to-action button will cause the dialog N07 to be displayed until the user interaction with the mobile device is finished. The user can go back to choose another HA service.
   3. If BIM HA is selected and the user has multiple BIM HA services, the user will be prompted to enter his mobile phone number before the N07 dialog is displayed, until the user interaction with the mobile device is finished.
9. The user can go back to choose another HA service in the list from N03_b, N03_cr_e, N03_m, N03_n and N07_ha.
10. The user opens the menu and chooses "Cancel payment". The Cn01 dialog is displayed, asking the user to confirm the cancellation of the payment process. Confirming the cancellation terminates the client.
11. Selecting the "Back" button in Cn01 returns the user to the previous dialog.
12. If BIM HA is selected and the user only has one BIM HA service, pressing the call-to-action button will cause the dialog N07 to be displayed until the user interaction with the mobile device is finished. If the user has multiple BIM HA services, the user will be prompted to enter his mobile phone number before the N07 dialog is displayed.
13. As the user has completed the interaction with the mobile device, one of the listed dialogs will request the user to input his BankID password.
14. Either the HA code or the User-ID is incorrect, and the E19_3 "Incorrect data entered" dialog is displayed.
15. The payment text is displayed to the user. Clicking on the call-to-action button takes the user to the password input dialog.
16. The user opens the menu and chooses "Cancel payment". The Cn01 dialog is displayed, asking the user to confirm the cancellation of the payment process. Confirming the cancellation terminates the client.
17. Selecting the "Back" button in Cn01 returns the user to the previous dialog.
18. The user is requested to enter password in one of the "Enter password" dialogs listed.
19. If the user opens the menu and chooses "Cancel payment", the Cn01 dialog is displayed.
20. Selecting the "Back" button in Cn01 returns the user to the previous dialog.
21. The user has entered an incorrect password, but both the HA code and the User-ID is correct.
22. The user entered the User-ID, HA code and the password correctly, and the payment process is completed successfully.
    1. If a callback method was provided in the initialisation of the BankID client, this method will be called and the client will terminate.
    2. If no callback method was provided, but a NextURL was provided by the client, the document containing the BankID 2.0 client will be redirected to the NextURL and the client will terminate.
    3. If no callback method and no NextURL were provided, the client will terminate silently.
23. The user cancelled the payment.
    1. If a callback method was provided in the initialisation of the BankID client, this method will be called and the client will terminate.
    2. If no callback method was provided, but a NextURL was provided by the client, the document containing the BankID 2.0 client will be redirected to the NextURL and the client will terminate.
    3. If no callback method and no NextURL were provided, the client will terminate silently.

NetPay User Profile

If the merchant application initiates the BankID 2.0 using UserProfile (entry of User-ID and/or HA service in the merchant application so that re-entry of these inputs is unnecessary), step 1-4 is rendered obsolete and the user will enter the application in one of the HA service dialogs.